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EVE LOM UK

Please be aware that deliveries outside of the UK maybe subject to customs, regulatory or legal restrictions. To comply with local legislation you or the shipping recipient may be required to pay additional taxes, fees or levies, import duty or formal customs entry may apply. We are unable to accept any responsibility for any charges incurred and are unable to offer any assistance or advice. We advise that you check with your local customs agent before placing an order.<span style="font-size:12pt;font-family:Arial,sans-serif;color:#63666a;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">For more information on shipping, please see our&#xA0;<a href="https://www.evelom.co.uk/pages/terms-and-conditions" style="text-decoration:none;"><span style="font-size:12pt;font-family:Arial,sans-serif;color:#63666a;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:underline;-webkit-text-decoration-skip:none;text-decoration-skip-ink:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Terms and Conditions of Sale</a><span style="font-size:12pt;font-family:Arial,sans-serif;color:#63666a;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">.<span style="font-size:12pt;font-family:Arial,sans-serif;color:#63666a;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Please note that EVE LOM will not deliver to PO Box addresses.<span style="font-size:12pt;font-family:Arial,sans-serif;color:#63666a;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Need delivery to the United States, Canada, or Mexico? Please visit our&#xA0;<a href="http://www.evelom.com/" style="text-decoration:none;"><span style="font-size:12pt;font-family:Arial,sans-serif;color:#63666a;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:underline;-webkit-text-decoration-skip:none;text-decoration-skip-ink:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">US site</a><a href="https://www.evelom.co.uk/pages/www.evelom.com" style="text-decoration:none;"><span style="font-size:12pt;font-family:Arial,sans-serif;color:#63666a;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:underline;-webkit-text-decoration-skip:none;text-decoration-skip-ink:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">.</a><span style="font-size:12pt;font-family:Arial,sans-serif;color:#63666a;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">International parcels cannot exceed 2kg

Please be aware that deliveries outside of the UK maybe subject to customs, regulatory or legal restrictions. To comply with local legislation you or the shipping recipient may be required to pay additional taxes, fees or levies, import duty or forma

Shipping outside of the UK

Shipping & Delivery

What is your return policy?

When will I receive the refund on my return?

Why was my return denied?

Do you accept returns from third party vendors?

Returns & Refunds

What is the cost of shipping?

When will my order ship?

How can I track my order?

My order was marked as delivered but I do not see it

Do you ship internationally?

Can I request a delivery time?

Can I change or cancel my order after it is placed?

Is there a limit to the amount of items that I can order?

Why was my order modified?

My item arrived damaged/defective. What should I do?

What forms of payment do you accept?

When will I be charged?

How do I use a promo code?

What is NoFraud verification?

Can I purchase EVE LOM in stores?

Gift card terms and conditions

Do you offer gift wrapping?

Gifts and Gift Cards

Orders & Payments

Do you offer product samples?

Are your products and services for personal use?

Are your products pregnancy safe?

Do your products contain tree nuts?

What is the shelf life of your products?

What is encapsulated retinol?

What is double cleansing?

Products & Usage

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Loyalty & Rewards

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How does the subscription service work?

Do I receive a discount for choosing subscription?

Do I receive free shipping for choosing subscription?

Can I subscribe to receive any product?

How do I enroll in the subscription service?

How are future orders processed?

Will I receive a reminder before my next subscription order?

Can I edit or cancel an upcoming subscription order?

Can I add promotional offers to my subscription orders?

Subscription

Shipping outside of the UKUpdated 10 months ago