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EVE LOM UK

<span style="font-size:12pt;font-family:Arial;color:#63666a;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Returns are only accepted for products that are in new, unopened condition within 30 days of purchase. Please note we do not provide return labels and shipping and handling charges are not refundable.<span style="font-size:12pt;font-family:Arial;color:#63666a;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Upon customer service approval, we will provide you with a return authorization number as well as shipping instructions for your return package. Refunds and exchanges are subject to company approval.<span style="font-size:12pt;font-family:Arial;color:#63666a;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;"> <span style="font-size:12pt;font-family:Arial;color:#63666a;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;"> <span style="font-size:12pt;font-family:Arial;color:#63666a;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">We cannot accept returns for products that have not been purchased at EVELOM.com or EVELOM.co.uk.<span style="font-size:12pt;font-family:Arial;color:#63666a;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Please contact our Customer Service Department at&#xA0;<span style="font-size:12pt;font-family:Arial;color:#63666a;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">customerservices@evelom.com

Returns are only accepted for products that are in new, unopened condition within 30 days of purchase. Please note we do not provide return labels and shipping and handling charges are not refundable. Upon customer service approval, we will provide y

What is your return policy?

Returns & Refunds

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Why was my return denied?

Do you accept returns from third party vendors?

What is the cost of shipping?

When will my order ship?

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My order was marked as delivered but I do not see it

Do you ship internationally?

Shipping outside of the UK

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Shipping & Delivery

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Is there a limit to the amount of items that I can order?

Why was my order modified?

My item arrived damaged/defective. What should I do?

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What is NoFraud verification?

Can I purchase EVE LOM in stores?

Gift card terms and conditions

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Gifts and Gift Cards

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Do your products contain tree nuts?

What is the shelf life of your products?

What is encapsulated retinol?

What is double cleansing?

Products & Usage

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Subscription

What is your return policy?Updated 2 years ago