EVE LOM digital gift cards are only valid for purchases made on evelom.com. If the amount of your digital gift card does NOT cover the total order amount, you will need to pay the remainder of the purchase with a valid credit card. If the amount of y

<span id="isPasted" style="font-size:12pt;font-family:Arial;color:#63666a;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">EVE LOM digital gift cards are only valid for purchases made on evelom.com. If the amount of your digital gift card does NOT cover the total order amount, you will need to pay the remainder of the purchase with a valid credit card. If the amount of your digital gift card is MORE than the total order amount, the balance will remain on your card until another purchase is made. Digital gift cards are non-transferable, non-refundable and are not redeemable for cash. We cannot replace lost or stolen digital gift cards.

Gift card terms and conditions

We do not offer gift wrapping at this time. If or when we do, we will be sure to let you know!

<span style="font-size:12pt;font-family:Arial;color:#63666a;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">We do not offer gift wrapping at this time. If or when we do, we will be sure to let you know!

Do you offer gift wrapping?

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EVE LOM UK

Gifts and Gift Cards

Orders & Payments

What is your return policy?

When will I receive the refund on my return?

Why was my return denied?

Do you accept returns from third party vendors?

Returns & Refunds

What is the cost of shipping?

When will my order ship?

How can I track my order?

My order was marked as delivered but I do not see it

Do you ship internationally?

Shipping outside of the UK

Can I request a delivery time?

Shipping & Delivery

Can I change or cancel my order after it is placed?

Is there a limit to the amount of items that I can order?

Why was my order modified?

My item arrived damaged/defective. What should I do?

What forms of payment do you accept?

When will I be charged?

How do I use a promo code?

What is NoFraud verification?

Can I purchase EVE LOM in stores?

Do you offer product samples?

Are your products and services for personal use?

Are your products pregnancy safe?

Do your products contain tree nuts?

What is the shelf life of your products?

What is encapsulated retinol?

What is double cleansing?

Products & Usage

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Loyalty & Rewards

How do I start receiving subscription items?

How does the subscription service work?

Do I receive a discount for choosing subscription?

Do I receive free shipping for choosing subscription?

Can I subscribe to receive any product?

How do I enroll in the subscription service?

How are future orders processed?

Will I receive a reminder before my next subscription order?

Can I edit or cancel an upcoming subscription order?

Can I add promotional offers to my subscription orders?

Subscription